Distributor Survey

Please help us serve you better by taking a few moments to fill out this survey form.  
 
 
Your Name:       
 
Company Name:
 
 
What sort of distributor are you ?
OEM  
Retailer 
Wholesaler 
Other:
 
 
Which of these products do you carry stock for  ?
Your Product 1 
Your Product 2 
Your Product 3 
 
 
Which of these other products do you also carry stock for ?
Your Competitors Product 1 
Your Competitors Product 2 
Your Competitors Product 3 
 
 
How did you first hear about us ?
Product Catalogs 
Internet/Web Site 
Product Label 
Other Distributor 
Word of mouth 
Trade Show 
Other: 
 
 
How easy is it to contact us for support issues ?
Easy 
Hard  
No Support 
 
 
What is your preferred way of contacting us ?
Website  
Email  
Telephone  
In Person 
Other:
 
 
Were we able to address your needs when you contacted us ?
Yes  
No  
 
 
Please rate our timeliness on ?.
   Excellent    Fair   Poor  
Job Quotes      
Order Processing      
Deliveries      
Return Process/RMA process      
 
 
Please rate us on the below statements ?
( 1 being lowest and 5 being highest )
   1   2   3   4    5 
We provide excellent Advertising/promotional materials          
We provide excellent Training support          
Prompt Consulting advice          
 
 
Was your product order ...
   Yes    No  
Delivered on time    
Received in good condition    
Received as described    
Ordered with ease    
 
 
Please rate the quality of our products ?
Very Good 
Good  
Average  
Bad  
 
 
Would you purchase stock from us again ?
Yes  
No  
 
 
Would you recommend us to somebody else ?
Yes  
No  
 
 
Would you like more training on ?
Products 
Sales 
Services 
Installation / Application 
Other:
 
 
Do you believe we provide .....
more value added than other manufacturers 
the same amount of value added as other manufacturers 
less value than other manufacturers 
not enough value added 
 
 
Our web site is an important source of information for:
   Yes    No 
Your sales staff    
Your contractor customers    
Your engineering Customers    
The End User    
 
 
Please rate our product support literature
( 1 being lowest and 5 being highest )
   1   2   3   4   5  
Informative          
Features/Benefits          
Technical Information          
Appearance          
 
 
Please provide any additional comments
 
 
 

Thank you for taking the time to fill out this survey.

If you have any questions please dont hesitate to contact us on the below email address: Demo@Speedsurvey.com